J34d Privacy Policy — Protection of Malaysian Users' Information
This Privacy Policy explains how j34d collects, uses, stores, and protects your personal information. Please read it carefully before using our services.
Information We Collect When You Use the Platform
When you register or use j34d, we collect several categories of information to ensure the platform runs smoothly and securely for all users in Malaysia.
Full name, email address, phone number, date of birth, and identity verification details provided during registration.
Device type, operating system, browser version, IP address, and general location for security and display optimisation purposes.
Records of deposits and withdrawals in MYR, along with payment methods used, including FPX and local e-wallets.
Pages visited, games played, session duration, in-platform actions, and account settings preferences.
Why We Collect This Information and How It Is Used
J34d uses the information collected solely for legitimate and transparent purposes. Here are the main reasons we need your data:
Allows you to sign in, manage your balance, make deposits in MYR, enjoy games, and access all j34d platform features.
Detects suspicious activity, prevents unauthorised access, and protects user accounts and financial transactions.
Analyses usage patterns to improve the interface, speed up page loading, and deliver a better mobile experience.
Sends important account-related notifications, term updates, and responses to customer support requests.
Cookies and Tracking — What You Need to Know
J34d uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit a website.
We use two main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
- Analytics Cookies: Helps us understand how users interact with the platform so we can improve your experience. This data is collected anonymously.
You can manage cookie settings through your browser. However, disabling essential cookies may affect the functionality of the j34d platform.
Data Retention and the Security Layers We Use
User data security is j34d's top priority. All personal and financial information is stored on servers protected with industry-standard SSL encryption. Access to this data is strictly limited to staff who require it for platform operations only.
We retain your data for as long as your account is active or as needed for service purposes. Once an account is closed, data will be deleted or anonymised in accordance with the retention periods set out under applicable Malaysian law.
Our security measures include data encryption in transit and at rest, continuous system monitoring, tiered access controls for internal staff, and documented incident response procedures.
Information Sharing — When and With Whom
J34d does not sell or rent your personal information to third parties for marketing purposes. However, there are limited situations where we may need to share information:
MYR transaction information is shared with verified payment providers to securely process deposits and withdrawals.
We may be required to disclose information where mandated by Malaysian law or directed by a competent authority.
Technical partners who assist with platform operations are bound by strict confidentiality agreements and may only use data for permitted purposes.
Your Rights as a j34d User
As a registered j34d user, you have the following rights regarding your personal data:
You may request a copy of the personal information we hold about you at any time through customer support.
If your information is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting support via email.
You may request deletion of your data under certain circumstances, subject to applicable legal retention obligations.
To exercise any of these rights, please contact the j34d support team by email at [email protected]. We are committed to responding within a reasonable timeframe.
Privacy Policy Changes and How We Notify You
J34d reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. Any changes take effect as soon as they are published on this page.
We encourage users to check this page periodically. For significant changes, we will endeavour to notify you via an in-platform notice or email to your registered account.
Continued use of the j34d platform after changes are published will be considered acceptance of the updated Privacy Policy. If you have any questions, visit FAQ page us or contact customer support at [email protected].
This policy is effective 1 January 2026 and is governed by applicable Malaysian law.
Have Questions About Your Privacy?
The j34d team is here to help you understand how your data is handled. Reach out to us or check the FAQ for more information.